“If there is anything wrong with conflict, it is how we respond to them” remarked Ambassador Mulamula in her keynote address at the University of Salisbury in Northern Maryland at a panel discussion on Conflict Resolution and Organizational management on Friday October 25, 2013.
Addressing students and faculty, Ambassador Mulamula shared
her experience as the first
Executive Secretary of the International Conference on the
Great Lakes Region (ICGLR) from 2006 to 2011, stating that unlike the learned
Salisbury community, she doesn’t study conflicts, she “live
them”
She explained the meaning of her name “Mulamula” an
arbitrator, a plant that is planted on the ground after mediation of land dispute is concluded. She added even with
such a name, she still faces, like many others, challenges that exist in managing
the humanistic instinctively reaction to conflicts.
“We often respond to conflicts instinctively, therefore we miss
the opportunity to harness the goods that may come out of a conflict” she said.
Linking her message with recent global changes which she
explains make it more difficult for organization Executives to manage conflicts
in their institutions and work places. She summed her speech outlining success in
mediation and facilitation as well as challenges, in a ten action points that
she believes to be helpful in managing conflicts.
Ambassador Mulamula was invited to give a keynote speech at
the Salisbury University by Jacques Koko, Assistant Professor and Director of
the Graduate Program of Conflict Analysis and Dispute Resolution at the Fulton School
of Liberal Arts at Salisbury.
After her speech, a group of panelists from the University
and the community provided some light on causes and implications of
organizational conflict, and how such conflicts can be addressed
constructively.
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